Customer Timeline

Customer Timeline is a function that users can use to add a timeline for specific Customers in the system. Users can also edit, or remove Customer Timelines.

Adding a Customer Timeline

Customer Timelines allow users to enter in detailed shipping and truck schedules by Customer.

To add a Customer Timeline, navigate to the images/customertimeline/shippingtab-1.jpg tab and click on the images/customertimeline/customertimelineicon-2.jpg icon. The Customer Timeline screen will be displayed.

Use the drop-down menu to search for the Customer you wish to add a Timeline for.

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Once you have chosen the Customer, click on the images/customertimeline/checkmark-4.jpg button located at the bottom of the screen.

A new row will appear to add a Timeline. Users can fill in the necessary fields such as Delivery Schedule, Pickup Day, Lead Time, Pickup Window Start, and Pickup Window End.

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Make sure to save your changes before exiting the screen.

Editing a Customer Timeline

To edit a Customer Timeline, navigate to the images/customertimeline/shippingtab-1.jpg tab and click on the images/customertimeline/customertimelineicon-2.jpg icon. The Customer Timeline screen will be displayed.

Use the drop-down menu to search for the Customer you wish to edit a Timeline for.

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Once you have chosen the Customer, find the Timeline you wish to edit and make the necessary changes.

Make sure to save your changes before exiting the screen.

Removing a Customer Timeline

To remove a Customer Timeline, navigate to the images/customertimeline/shippingtab-1.jpg tab and click on the images/customertimeline/customertimelineicon-2.jpg icon. The Customer Timeline screen will be displayed.

Use the drop-down menu to search for the Customer you wish to remove a Timeline from.

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Once you have chosen the Customer, find the Timeline you wish to remove and highlight the appropriate row.

Click on the images/customertimeline/redx-6.jpg button located at the bottom of the screen. The row will be deleted immediately.

Make sure to save your changes before exiting the screen.